Who We Are
LIVVELA is an online store offering thoughtfully selected fragrance sprays, body deodorants, and body care items for daily beauty and wellness routines. Our current product collection is organized into primary categories:
- Fragrance Sprays — Long-lasting aromatic mists, signature scents, and refreshing body perfumes designed for all-day elegance.
- Body Deodorants — Gentle, skin-friendly freshness protection and odor-neutralizing formulations for everyday comfort.
- Body Care — Nourishing body lotions, smoothing treatments, and holistic self-care formulations.
Product availability, ingredients, volume, packaging, finishes, components, and individual specifications may vary. Customers should review the relevant product page for detailed information before purchasing.
Information We May Collect
The information we collect depends on how you interact with our website and services. When you place an order, we collect Order Information including your name, email address, telephone number, billing address, shipping address, products ordered, and order history.
Additionally, when you visit our website, we automatically collect Device Information such as your IP address, browser type, device type, operating system, pages viewed, and session information. When you communicate with our customer support at service@livvela.com, we collect the details and contents of your inquiry.
How We Use Personal Information
We use the personal information we collect to operate and improve our online store, including to:
- Process and fulfill customer orders, arrange shipping, and provide confirmations.
- Communicate with you regarding your inquiries or customer support.
- Screen our orders for potential risk or fraud.
- Provide you with information or advertising relating to our personal care products and services, in line with your preferences.
Sharing Your Personal Information
We share your Personal Information with third parties to help us operate our store and fulfill orders, such as payment service providers, shipping and logistics companies, website hosting providers, and advertising partners.
We may also share your information to comply with applicable laws and regulations, to respond to legal requests, or to otherwise protect our rights.
Cookies and Analytics
We use cookies, pixels, tags, and similar technologies to enable website functionality, remember preferences, maintain shopping carts, and measure advertising effectiveness. You can manage your cookie preferences through your browser settings.
Your Rights
Depending on where you live, you may have the right to access, correct, update, or delete personal information we hold about you. If you would like to exercise these rights, please contact us.
You can email our privacy support team at service@livvela.com with the subject line "Privacy Request".
Data Retention
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information. Information required for legal obligations, accounting, and dispute resolution will be safely retained as mandated by law.
Changes & Contact
We may update this privacy policy from time to time to reflect changes to our practices or operational, legal, or regulatory reasons. For more information or questions, please contact us by e-mail at service@livvela.com.